Download App
As a first step, download our app to your tablet, laptop or smartphone. We will walk you through the process.
How does it work? We have 5 steps
Social distancing is strongly encouraged and many families are making the best out of staying home. At PY Rock Elizabeth, we also did our part and created this amazing virtual program where the music instructors get connected LIVE with their students from the safety and comfort of their own homes.
As you may know, we have three locations in New Jersey, which will be re-opened when it is safe to do so. In the meantime, we are offering the same quality of lessons, but this time, in a safe virtual lesson room from the comfort of your home.
We are known for providing outstanding customer service in our three locations. The same promise of great customer service goes to our virtual lessons as well. We monitor the quality of our lessons by being present in every session and being available after lessons for questions and concerns. We always offer unconditional satisfaction guarantees; we will refund your money if you are not 100% satisfied with our virtual lessons. That is our promise! Here are the steps you need to take to start your lessons:
ONE
TWO
Teacher starts a meeting
Your music instructor will initiate a video meeting and you will be connected to your teacher LIVE. It's technically a video call, in our secure virtual rooms.
THREE
Take lesson
Students spend 30 minutes with their music instructor interacting LIVE as if they were in the same room. All of our instructors use high quality mics and videos to ensure an amazing experience.
FOUR
Get support after lessons
We have a huge team working behind the scenes who is ready to help you with any questions or concerns. Our tech support team is available every day from 10:00 am to 10:00 pm.
FIVE
Repeat every week!
Every week at the same time you will be scheduled to get connected to your music instructor.
Frequently Asked Questions
Answer:
The main disadvantage of YouTube is that students CAN NOT ask questions to music instructors. In our virtual lessons, the students get connected LIVE with their instructors, they interact as if they were next to each other in a room. YouTube lessons are one way, our virtual lessons are two-way interactions.
Answer:
Here is a brief summary about our prices:
- Every lesson costs $35.
- First lesson is always FREE!
- We are here to help, we are all on the same boat. If you need help paying for your lessons, ask us about our two months financial assistance program!
Answer:
We have a team of 23 awesome music instructors. We organize their lessons into the following days and times:
- Monday to Friday: 3:00 pm to 9:00 pm.
- Saturdays: From 9:00 am to 5:00 pm.
- Sundays: 9:00 am to 12:00 pm